Terms of service

Effective Date: June 10, 2025

Welcome to Vraj Diamonds. By accessing or purchasing from our website (https://www.vrajdiamonds.com.au/), you agree to be bound by the following terms and conditions. Please read them carefully before using our site or placing an order.

1. Overview

These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, or contributors of content.

If you do not agree to all the terms of this agreement, then you may not access the website or use any services.

2. Online Store Terms

By agreeing to these Terms:

  • You confirm you are at least the age of majority in your state or province of residence.

  • You agree not to use our products for any illegal or unauthorized purpose.

  • You must not transmit any worms, viruses, or malicious code.

3. Product Information

We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your screen’s display will be accurate. All descriptions of products and pricing are subject to change at any time without notice.

We reserve the right to:

  • Modify or discontinue a product without notice.

  • Limit the sales of our products or services to any person, region, or jurisdiction.

4. Pricing and Payments

All prices are listed in AUD and include applicable taxes unless otherwise stated.

We reserve the right to change prices without notice. Full payment must be made at checkout using our approved payment gateways.

5. Shipping & Delivery

Delivery times may vary depending on your location and the availability of products. We are not responsible for delays caused by courier companies, customs, or external factors.

Shipping rates are calculated at checkout based on your delivery address.

6. Returns & Refunds

Please refer to our Return Policy for details about eligible returns, refunds, and exchanges.

7. User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

8. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of Vraj Diamonds and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or use any part of the site without prior written consent.

9. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

In no case shall Vraj Diamonds, our directors, employees, or affiliates be liable for any injury, loss, or damage arising from your use of the service or any products procured using the service.

10. Indemnification

You agree to indemnify and hold harmless Vraj Diamonds and its affiliates from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

12. Changes to Terms

We reserve the right to update, change or replace any part of these Terms at our sole discretion. Changes will be posted on this page with an updated effective date.

13. Contact Information

For any questions regarding these Terms & Conditions, you can contact us at:

Vraj Diamonds
Email: info@vrajdiamonds.com.au
Phone: 03 9942 2726
Address: 530 Little Collins St Melbourne VIC 3000

 

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